Mobile22 | Vehicle Management Support

Vehicle Management Support
Logging in to Mobile22
To Log in, visit one of the platform urls https://driver.mobile22.com/ https://vehicle.mobile22.com/ https://callcenter.mobile22.com/ https://dispatch.mobile22.com/ Enter Email Enter Password Click Log in Forgot Password? Click link and enter ...
Uploading documents for a Vehicle
The Mobile22 platform allows users to upload documents associated with a vehicle. First, select the vehicle from the main vehicle listing page by clicking anywhere in the row. Next, select Documents from the left hand navigation menu. Then select ...
Updating a vehicle's status
From the Vehicle Details page select Status from the left navigation menu. Use the drop down menu to select the Status and Reason (if applicable). Odometer reading is also required or optional for some users. Select Update to save the change in ...
Adding a new vehicle
On the Vehicle Management home screen, select Add New Vehicle. Enter in vehicle information as required. Select Save and Add another Vehicle or Save and Close.

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Tracking rides
You can track your rides in the Mobile22 iOS App. This functionality is not available in the Mobile22 Web Portal right now. To track your ride: Select your ride under Your Trip In Progress in the Ride screen.
Cancel a ride
Change in plans? We’ve got your back. Cancelling rides in the Mobile22 iOS App To cancel a Next Available ride in the Mobile22 iOS App: Select your ride under Your Trip In Progress in the Ride screen. If your driver hasn’t been assigned yet, ...
How do I log in to Mobile22?
This article refers to the Mobile22 apps used by our Transportation Partners. Visit our other articles to learn about Drivers logging into the Driver App, or Individuals logging into the Rider App or Account Portal or Organizations logging into the ...
Where are my assigned rides?
From the Mobile22 Drive app, a driver can see all their currently assigned rides on the left panel: Each ride will be shown as its two legs (a pick up and a drop off) and shown in the intended sequence, selected dispatch. To see more details about a ...
What are the payment options?
With Mobile22, there are several ways for a rider to pay for their rides: From the Mobile22 app and website, riders can set-up credit cards to use when booking rides. When a ride is started, a Stripe pre-authorization will verify that the rider has ...

Mobile22 | Vehicle Management Support | Knowledge Base