Dispatch Support
Logging in to Mobile22
To Log in, visit one of the platform urls https://driver.mobile22.com/ https://vehicle.mobile22.com/ https://callcenter.mobile22.com/ https://dispatch.mobile22.com/ Enter Email Enter Password Click Log in Forgot Password? Click link and enter ...
How can I view or change the order of a driver's assigned rides?
Any vehicles enroute to rides appear as blue dots in the dispatch portal. Click on a the blue dot vehicle for which you want to see the current rides. The list of assigned rides, separated into separate pick up and drop off "legs", will then appear. ...
How do I assign a vehicle to a ride request?
There are 2 different ways to assign a vehicle a ride request. 1. Clicking on the Request card from the Request List. On the left side of the screen, the Request List displays ride cards not yet assigned. Click the card to be assigned. A list of ...
Dispatch Portal Overview
When you log into the Mobile22 Dispatch Portal you'll see Ride Request cards on the left of your screen and a map view on the right side of your screen. Below is a key to indicate what the map marks and icons represent: There are both Ride Request ...
How can I control and customize the dispatch portal?
In the dispatch portal, select the + to zoom into the map, - to zoom out, the globe to return to the default zoom and click, hold and drag the cursor to move the map around. Select the gear icon in the lower righthand corner This will open the Legend ...