Popular Articles
Driver Self Check-in
Some Mobile22 Transportation Providers allow Drivers to complete their own check in and check out. This page describes the four steps a driver needs to take to get on the road, accept rides and finish their day. 1. Check in Fifteen minutes before ...
How do I start a ride?
After a ride is accepted, the ride will be added to the driver's ride list on the left. Each ride will have separate legs - one for pick-up and one for drop off. Colored circles with the rider's initials doesn't designate any status, it just ...
Editing booked rides
You can edit rides after they have been booked in the Mobile22 Web Portal. This functionality is not available in the Mobile22 iOS App right now. To edit a booked ride in the Web Portal: Select the Rides tab on the top navigation menu. Select ...
Tracking rides
You can track your rides in the Mobile22 iOS App. This functionality is not available in the Mobile22 Web Portal right now. To track your ride: Select your ride under Your Trip In Progress in the Ride screen.
Cancel a ride
Change in plans? We’ve got your back. Cancelling rides in the Mobile22 iOS App To cancel a Next Available ride in the Mobile22 iOS App: Select your ride under Your Trip In Progress in the Ride screen. If your driver hasn’t been assigned yet, ...