Business Accounts
Where can I view my upcoming and past rides?
To view upcoming rides in the Mobile22 iOS App: Go to Scheduled To view past rides in the Mobile22 iOS App: Go to Profile > Past Rides. To view upcoming and past rides in the Mobile22 Web Portal: Go to Rides.
How do I cancel a ride?
Change in plans? We’ve got your back. Cancelling rides in the Mobile22 iOS App To cancel a Next Available ride in the Mobile22 iOS App: Select your ride under Your Trip In Progress in the Ride screen. If your driver hasn’t been assigned yet, ...
How do I book a ride on behalf of others and have it show up in the rider's iOS app?
1. Log into your account in the Mobile22 web portal. 2. Enter the first name, last name, email, and phone number of the rider who has the Mobile22 rider app. Ensure that ALL contact information is exact. Even the name is case sensitive. When the ride ...
Creating an Organizational account
You can create an Organizational account in the Mobile22 Account Portal. Visit: https://account.mobile22.com/sign-up/email Enter your email address. Go to your email > select the Verify Your Email Address button in the auto-generated email sent ...
Download a receipt
Need receipts for your Accounts department? Receipts for Mobile22 orders can be accessed in the Mobile22 Web Portal. To download a receipt for a Mobile22 order in the Mobile22 Web Portal: Log in to your Mobile22 account > go to the Rides tab. ...
Tracking orders
Businesses can track their orders in the Mobile22 Web Portal. Rides and deliveries can be tracked in the Web Portal in the Rides page. Rides can also be tracked in the iOS App by the Primary Rider for each ride.
Ordering a delivery
Businesses can place delivery orders in the Mobile22 Web Portal. To order a delivery with a business account in the Mobile22 Web Portal: Log in to your account and select the Book a Ride tab. Enter the Pickup Details, Drop-off Details, Product ...
Request a ride - Business account
Businesses can request rides in the Mobile22 Web Portal. To request a ride with a business account in the Mobile22 Web Portal: Log in to your account and select the Book a Ride tab. Enter the details for the Primary Rider for the ride. Enter ...