How does my new employee get access to Mobile22?
If you hire a new employee and they need access to Mobile22, please submit a ticket to request access or email your request to email@example.com
Provide the employees first name, last name and email address as well as the roles you'd like them to have in the system.
Below is a chart that outlines the different roles in the system and permissions that come along with those roles. A single user can hold multiple roles.
How do I get Service and Support from Mobile22?
When you need help, the Mobile22 Support Team is here for you! This page details the many options available when you have questions or require technical support. Internal Staff User Support The employees that went through the initial Mobile22 ...
Adding a new driver
Select Add New Driver from the All Drivers page in Driver Management. The first page of the Add a New Driver dialog will display The first name, last name and email are required. Select Continue to proceed to the License & Permit page. Enter the ...
How do I Access Reports?
Each customer has access to Reports, depending on their configuration. To reach the Reports area, visit the Driver Management App and select the Reports heading. If your account is configured to include reports, they will appear here. An example page ...
How do I accept a new ride?
If the driver doesn't have the Mobile22 Driver Application in focus, a push notification will appear informing the driver of a new ride request. The driver should select the push notification to be brought to the ride request pop-up in the Mobile22 ...
New Partner Stripe Sign-Up
The Mobile22 platform uses Stripe as a payment processor. As a new provider, you may need to sign up for Stripe for the first time. Please follow the instructions below to do so. Sign Up Visit https://dashboard.stripe.com/register to create a new ...