How do I cancel a ride?
Change in plans? We’ve got your back. Cancelling rides in the Mobile22 iOS App To cancel a Next Available ride in the Mobile22 iOS App: Select your ride under Your Trip In Progress in the Ride screen. If your driver hasn’t been assigned yet, ...
Request a ride - Business account
Businesses can request rides in the Mobile22 Web Portal. To request a ride with a business account in the Mobile22 Web Portal: Log in to your account and select the Book a Ride tab. Enter the details for the Primary Rider for the ride. Enter ...
Request a ride for yourself
To request a ride in the Mobile22 iOS App: On the bottom navigation bar in your app, select the ‘Ride’ button. Select the ‘Ride’ button in the ‘Ride’ screen. Enter your pickup and drop-off locations. The app will automatically suggest addresses ...
Request a ride for someone else
You can request a ride for another person only in the Mobile22 Web Portal. Log in to your account and select the Book a Ride tab. Deselect the This ride is for me checkbox. Enter the details for the person taking the ride. The rest of the ...
How do I book a ride on behalf of another so they can see it in the Mobile22 rider app?
1. Log into your account in the Mobile22 web portal. 2. Enter the first name, last name, email, and phone number of the rider who has the Mobile22 rider app. Ensure that ALL contact information is exact. Even the name is case sensitive. When the ride ...